U-Escape room games are a fun activity for friends, colleagues and families where you use team work to find clues and complete both mental puzzles and physical challenges to help you escape from the room within a certain time limit.

A U-Escape room game is all about players having fun and creating memories that will last a lifetime. Although some of our escape room games have a recommended minimum age, parental discretion can be applied. Please contact us if you have questions about the suitability of our escape rooms for your expected players.

Our escape room games are built to be challenging but fun for everyone. Your dedicated Games Master will be on hand to assist with hints and clues when you are struggling to make progress in the game, to help ensure that you get the fullest and most enjoyable experience possible.

Please use our simple online booking system to reserve and pay for your U-Escape room game. If you have special requirements, please contact us prior to booking and we can discuss your needs

Due to high demand, we strongly recommend that you pre-book your experience. We may be able to accommodate last minute requests or experiences outside our usual opening hours, but please contact us to discuss.

The U-Escape experience lasts for 90 minutes from beginning to end. This allows for 15 minutes before and after the game for the pre-game brief and post-game discussion and for photographs to be taken.

Please plan to arrive a few minutes prior to your chosen game time. We have already built in time for the pre-game brief and any questions you may have. If you are running late, please contact us as soon as possible to make us aware. We will do everything within our abilities to accommodate you, but if you arrive more than 15 minutes late this may not be possible and unfortunately you will not be entitled to a refund.

We recommend between 3-6 players for each of our escape room games. It is possible for teams of 2 to play but if you are not experienced escape game players then you may find the game difficult and there may be too many puzzles for you to complete the game and exit the room within the required time.

The maximum number of players we can accommodate in each of our games is 6. If your group is larger than the size you originally booked for, the standard ticket charges will apply for each extra player and must be paid for in advance. Please contact us to arrange advance payment.

We require 14 days notice of any cancellation. Please be aware that there is a £7.50 cancellation refund fee applicable in these circumstances.

There is a car park situated on West Hill Road, which is within 250 meters of our venue. This is a pay and display car park costing from £1.50 for 2 hours parking (correct as of May 2017). There are various other shopper’s car parks situated across Bournemouth town. If you require any further information regarding parking, please contact us.

We recommend that you wear comfortable shoes and clothing to play our games. Coats and bags will be placed in our lockers so they do not hinder you during your experience.

Yes, of course! We love to have large groups and parties held at our venue. Please contact us with your specific requirements and we will do everything we can to help you to arrange a day you will never forget.

We can’t see why not, but naturally you play at your own risk. The escape game rooms are average sized and when playing as a team, it is not necessary for every player to access every area of a game. Also note, players can leave the game at any time should they need to, just make your Games Master aware. If you have any specific needs or can foresee any issues arising, please do not hesitate to contact us and we will do everything we can to assist you.

We can’t see why not, but naturally you play at your own risk. The escape game itself will last for up to 60 minutes and players should be aware that in this time it will not be possible to sit down. Some of our special effects may also create excitement and/or anticipation. If you have any concerns, please obtain medical advice before making a booking.

We can’t see why not, but naturally you play at your own risk. The escape game itself will last for up to 60 minutes and players should be aware that in this time it will not be possible to sit down. Some of our special effects may also create excitement and/or anticipation. If you have any concerns, please obtain medical advice before making a booking.

Unfortunately, there a few steps before one can access the games within the listed building we are currently located in, so the building is not wheel chair accessible. Apologies for this.

Due to the nature of our experiences and for safety reasons, we are unable to admit players who are under the influence of alcohol or drugs. Please be aware of this before booking as we reserve the right to refuse admission to our rooms, without refund, in the event a player appears to be intoxicated.

We do not sell food or drink at our venue however, we may offer complimentary drinks from time to time. There are many excellent bars and restaurants in the immediate locality of our venue and if you need any recommendations or assistance with making your day complete, please do contact us and we will gladly assist.